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Users access tab

Victor
  • Updated

Control user access, invitations, and device activations for your Studio for Enterprise plan from the User access tab. This section provides a clear overview of users, devices, and licence usage, along with tools to manage access efficiently.



Contents

 Users access tab



 

The Users access section shows:

  • Total number of users added
  • Total number of devices activated

You can also deactivate users/devices in bulk. 

The Invite users button enables you to add multiple email addresses at once to invite photographers or employees while optionally setting an expiration date for their access. Simply enter the email addresses, separated by commas, choose an Expiration Date if required, or leave it disabled to allow ongoing access, and then click Save to apply your changes and send the invitations.


 

Users

The Users pane displays all users along with key details organised into the following columns:

  • User email: The user’s email address.
  • Access source: Indicates how the user obtained access, either through an admin invitation or by activating a license key.
  • Devices: Shows the number of devices the user has activated.
  • Expires: Displays the expiration date set by the admin for the user’s access.
  • Actions: Allows you to update the expiration date or remove the user, which revokes their license. If a user is removed accidentally or needs to be reactivated, you can invite them again.

You can quickly search and filter users to find specific accounts or devices. Each user entry can be expanded to display:

  • Activated devices
  • Operating system
  • Capture One version
  • Last used date

Enter a user’s email address or a device name into the search bar to quickly locate specific records. To further refine your results, use available filters such as Access source, Version, and Operating System (OS).

User Groups

Administrators can use groups in the User access tab to organize users, allocate license capacity, and manage access more efficiently. You can create groups, invite users directly to a group, move users between groups, update group settings, and delete groups that are no longer needed.

Create a group

Create a user group to give a team its own user limit. The same limit applies to device activations, shared across all users.

  1. Open the license you want to manage and select User access.
    1 Overview tab.png
  2. In the User access tab, click Create group.
    2 User acces tab - click on (+ create group).png
  3. Enter a group name and specify the User limit for the group.
    3 Create Group t ab - fill and click on Save.png
  4. Click Save.
    4 Create Group tab filled out - Click on Save.png
  5. Verify that the new group appears in the User access tab.
    5 User access tab overview with the group added.png

Note: The user limit assigned to a group is allocated from the total number of users available on the license.

Invite users to a group

Invite new users directly to a specific group.

  1. In the User access tab, select the group you want to add users to, then click + Invite users.
    1 User access tab - Select Group - Click on Invite users.png
  2. In the Invite users dialog, enter one or more email addresses, optionally configure an Expiration date, and then click Add users.
    2 Invite users pop-up, fill out email addresses - click on Add users.png

Note: Users do not need to belong to a group and can also be invited directly to the license without being assigned to a group.

Move users to another group

Move users from their current group to another existing group.

Move a single user
  1. In the User access tab, select the group that contains the user you want to move. Click the three-dot menu in the user's Actions column, then select Move user.
    1 - User access tab - Select Group - click the vertical 3 dots next to the user you wish to move, click on Move user.png
  2. In the Move user dialog, open the Destination list and select the group you want to move the user to.
    Plans & services - Studio for Enterprise (1).png
  3. Click Save.
    3 Move user tab, destination selected, click Save.png
  4. The user is moved and no longer appears in the current group.
    4 - User access tab - User moved confirmation.png
Move multiple users
  1. In the User access tab, select the group that contains the users you want to move. Select the users, then click Move.
    1 User access tab, select the group, select the users, then click on move.png
  2. In the Move users dialog, open the Destination list and select the group you want to move the users to.
    Plans & services - Studio for Enterprise (2).png
  3. Click Save.
    3 - Move users popup, destination selected, click on save.png
  4. The users are moved and no longer appear in the current group.
    4 - User access tab, users moved confirmation, removed from current group.png

Tip: If the destination group does not exist, select New group from the Destination list.

  1. In the Destination list, select New group.
    Plans & services - Studio for Enterprise (3).png
  2. Enter a Group name and User limit, then click Save.
    2 Move user pop up with destination selected as new group, fill out Group name and user limit then click on Save.png
  3. The new group is created and the selected user or users are moved to it automatically.

Edit a user group

Update a group's name or user limit to reflect changes in your organization.

  1. In the User access tab, select the group you want to edit. Then click the three-dot menu next to Invite users and select Edit group.
    1 User access tab - Select Group - click on the 3 vertical points - click on Edit Group - or Delete group.png
  2. In the Edit group dialog, update the Group name, User limit, or both as needed.
    2 Edit group pop-up, change what needs to be changed and click on Save.png
  3. Click Save to apply your changes.

Delete a user group

Delete a user group when it is no longer needed. Users from deleted groups will be moved to ''All''. 

  1. In the User access tab, select the group you want to delete. Click the three-dot menu next to Invite users, then select Delete group.
    1 User access tab - Select Group - click on the 3 vertical points - click on Edit Group - or Delete group.png
  2. In the Delete group dialog, click Delete to confirm.
    3 Delete group pop-up, click on Delete to confirm.png
  3. Verify that the group is no longer displayed in the Group section and that the Group deleted. confirmation message appears.
    User access tab with confirmation that the group was deleted.png

Bulk actions

You can select multiple users using the checkboxes and perform actions like Edit Expiration or Remove on several users at once. 

 

Device activations

The Device activations section provides an overview of all devices that have activated a license, along with key usage and management details.

Activation details
For each device, you can view:

  • Device name: the name of the activated device
  • User email: the email address associated with the activation
  • Operating system (OS): the OS running on the device
  • Capture One version: the version of Capture One installed
  • Last used date: the most recent activity on the device
  • Deactivate option: the ability to deactivate the device and free up an activation

Search and bulk actions

Use the search bar to locate devices by name or users by email. You can narrow the results further by applying filters such as Operating System (OS) or Capture One version. 

To deactivate several devices at once, select them using the checkboxes and proceed with a bulk deactivation.

Activation history

Selecting View all activation history allows accessing the complete activation log. This is useful for reviewing detailed activation history and tracking usage.

Deactivate a device in Capture One

This option is intended for individual users who have been invited to a Studio for Enterprise license. If you are a Studio for Enterprise administrator, you can manage users and device activations from the User access page instead.

If you receive an Activation limit reached message, you can deactivate a device directly in Capture One.

  1. Start Capture One.
     
  2. Select your Studio for Enterprise license.



     
  3. Under the list of activated devices, find the device you want to remove and click Deactivate. The device name identifies the computer where Capture One is activated. This is typically the computer name assigned by your operating system.

  4. After deactivating an unused device, click Continue to activate your license on the current device.

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