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Activity overview

Latest activity by Kristina
  • Kristina commented,

    Hi, You own a perpetual license that covers free updates up until September 30, so it just makes more sense to wait until then to update your license and use the Loyalty discount.  Regarding switch...

  • Kristina commented,

    Hi Karol Augustyniak, Please, check out this article and make sure that you are logged in to the right account when trying to check your order history: Order History: check your orders, invoices, p...

  • Kristina created an article,

    How do I change the language in Capture One?

    macOS You can change language preferences on a per-app basis by going to System Preferences -> Language & Region -> Apps   Click the + icon to change language for a specific application.   If you'...

  • Kristina created an article,

    Voucher Codes - usage and policy

    Capture One sometimes offers promotional voucher codes that can be used to reduce the product price in Capture One web shop. How do I use the voucher code? Applying a voucher to a subscription How...

  • Kristina created an article,

    Where to find my order invoice?

    Once your payment is completed successfully, you will receive a confirmation e-mail with the product you have purchased. There will also be a link to your order invoice. Alternatively, you can fin...

  • Kristina created an article,

    Is it possible to merge my Capture One accounts?

    QUESTION: Is it possible to merge my Capture One accounts?   ANSWER: It is not possible to merge your Capture One profiles, but you can always change the e-mail address of your Capture One account....

  • Kristina created an article,

    How can I delete my Capture One profile and personal information as per GDPR?

    QUESTION: How to delete my Capture One account?   ANSWER: Please, send a request about removing your account to Make sure that the request is sent from the e-mail, that...